Why URLs in my references appear in Upper case ( Capital letters ) Please HELP!

Hi to All, 

Please assist me on why URLs in my references appear in Upper case ( Capital letters ) Please HELP!
I m using Endnote X5 , Find the attached picture

plllllllllllllease help ( Urgent ) 

I would check the reference in the library if it is entered in the library in Upper Case letters then that is how it will display in Word.

Once you correct the casing in the library you can use the following steps to force that change into the document.

https://support.clarivate.com/Endnote/s/article/EndNote-Updating-a-Word-document-to-match-changes-from-your-EndNote-library?language=en_US

The steps above would also help if the library is cased properly and just the Word document has it in Upper Case.

If this does not resolve the issue:

Please contact Technical Support directly

1-800-336-4474 option 4 then 1

or

https://support.clarivate.com/Endnote/s/technicalsupport?language=en_US