Windows 8.1

Reference Manager 12 not responding to “update citations and bibliography” button in Micorsoft Word 2010. Fix needed.

Hello, clbristow:

That doesn’t sound like a compatibility issue, offhand. Does the same issue occur if you insert citations into a new, blank Word document?

Make sure you have updated Reference Manager to version 12.0.3. Also, make sure Word 2010 is the 32-bit install. Reference Manager is not compatible with the 64-bit installation: