windows installer every time I load Endnote 8.0.2 or try to insert a reference in Word 2007

Hello, I have recently installed Office 2007 on my Windows XP machine. Since this upgrade, every time I load Endnote 8.0.2, try to insert a reference in Word 2007 or edit an already inserted reference, the windows installer comes up saying "Please wait while WIndows configures Endnote 8.0.2). The installer then does it’s thing for 2-3 minutes and then the desired action is completed. I’ve tried reinstalling the 8.0.1 to 8.0.2 patch, but this didn’t fix anything. I’m trying to find my original Endnote 8 CD to try a fresh install, but I’d really like not have to go this route if I can avoid it. Does anyone know how to stop this from happening? It’s really slowing my writing down! Any suggestions would be appreciated. Cheers, Chris

Hi, I have a similar problem, i guess

I have word office 2007 an ENDNOTE X4

when i insert a new citation, word stops, and EndNote  displays a message that sais "This action cannot be compleated because " mydocument- MicrosoftWord " doesnt respond. Choose Change …" and I cant see the rest of the message. The message has two options: “change to…” or "replay, none works!!!

Its takes a long time to respond

Please help!!!

slow1234:  you may be experiencing compatibility issues in running a very old version of EndNote (8.0.2) with a more recent word processor (Word 2007).  Some issues are noted by Thomson Reuters (see although not what you’ve described.  You might want to consider upgrading your Endnote software at this point to address this and other potential compatibility problems.