word 2010 does not show endnote x6


my problem. I got endnote web cite while you write pre installed in word (which is not possible to de install). Now I bought endnote x6 and it is only shown as inactive add-in and but does not show up in the word menu, so i cant use it at all.

does anyne know this problem? i am desperate!

thank you for your help

here is a quick pdf from Emroy’s web site that shows the opposite alteration,


If switching the tools does not work from the EndNote Web Preferences dialog and the tools are disabled, you can try to re-enable them in Word by following the steps found in this article:


Jason Berman
Technical Sup Rep RS

Thomson Reuters

Phone: +1 800-336-4474