X4 trial quit on first try!

I just installed the X4 trial, and it crashed while opening. When I went back and reloaded it, I was told the trial was over and I’d have to buy it. That was the fastest 30 days I’ve ever had in my life!

What can I do to get a trial of this new version?


Wow, I’m really surprised that it’s taken more than five days for someone to answer a question on this forum. that doesn’t bode well for the kind of service I would expect from the newest version of EndNote.

This is primarily a community users forum, not tech support, so help is provided on a voluntary basis. Non-response to your question may be reflective of not having a solution so you might consider checking with tech support: http://www.endnote.com/support/entechform.asp

In the event to rule-out compatibility issues you should also check EndNote X4’s system and wordprocessor compatibility requirements at: http://www.endnote.com/support/ensupport.asp