Server.DBException.internalError: Could not authorize the user ‘enacct’
Attempt to connect to the server failed.
null, message from server: “Host ‘tsdbrhat27’ is blocked because of many connection errors; unblock with ‘mysqladmin flush-hosts’”
Contact your Tungsten administrator.
There is currently an intermittent error being tracked that will cause this issue for Sync or when trying to access EndNote online. Our internal teams are currently investigating this issue. We are working diligently to have this back online as soon as possible.
I still am unable to sync. When I hit the sync button, or attempt to reset (I’ve even reinstalled EndNote X7) sync it simply sits as the authorization window until it times-out and says “A “Sync” Error Has Occurred (400)” and tells me to consult the manual, which gives me no further information. It worked fine for about 3 days after I downloaded EndNote and then it just stopped.
Did anybody find a solution to this problem? A colleauge of mine is experiencing the same thing - A ‘sync’ error has occorred (400) - She’s using a Mac with EndNote X7.1 which I believe is the latest update.