A COM exception has occurred.

Hello All,

I am running El Capitan 10.11.6,  Word 15.25 and Endnote X7.7. All the latest updates.  Whenever I attempt to insert a citation into my Thesis I receive: A COM exception has occurred. The bugs with EndNote are constant, I spend more time working out the bugs than working on my Thesis, desperate for a fix.



I would try the steps that can be found in our Knowledgebase:


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