Citation formatting problem, Instant Formatting IS on

Like many others have posted, my citation formatting automatically changed to {Author, Year, #}. But unlike other posts, my Instant Formatting is ON. I tried turning it off and back on and the issue remains. I also tried to open a new file and enter citations again and the issue was there as well. What could be the problem? I’m using APA 7th edition and it was working fine until it wasnt.