Citations&Pages numbers: Erased suffixs while formating Temporary citations

Hi every one,

I use word mac 2011 and endnote 4.0.2 and I am experiencing difficulties with my temporary citations.
If I enter  Paul {, # 2013} it makes Paul (Paul, # 2013) after formating bibliography
I I do  {Paul, # 2013:76} it makes  (Paul, # 2013)… 
The setting in the preference seems ok the item, “omit the name of the author and…” is checked. The output style used on word (author date) seems ok.  
The most surprising is that it worked on a two-lines file to check, with two references, but not on a 2 pages document…

If someone has a someone he is more than welcome :wink: