When I go to insert citation, the programme gives me the comment - could not find a copy of Endnote 5 to launch
Please accept our apology for the delayed response.
You should be able to remove the CWYW tools from Word that are linked to X5 and then add the tools for X6 to Word.
In order to remove the tools on a Mac you would go to the following location and delete any EndNote files:
Applications > Microsoft Office 2011 > Office > Startup > Word
Applications > Microsoft Office 2008 > Office > Startup > Word
You can use the following steps to add the tools.
The simplest way to get the tools to appear is to open EndNote, and go to the EndNote menu. Select “Customizer” from the EndNote menu. Check the box in front of the “Cite While You Write” option. Click next until the Customizer is finished. Open a library. Then open Word and check the Tools menu for the EndNote submenu.