CWYW missing in word 2016-Endnote X5


I have word 2016 and EndNote X5. Everything was fine until a couple of weeks ago but suddenly the CWYW add in is missing in the word document. I couldn’t find it in the Add-in section of the Word file as well. I couldn’t find any relevant information in the forum.   I am writing an important paper with a close deadline. Any help will be appreciated. 


Please try these steps first:

If that does not resolve the issue:

If you still need help:

Please contact Technical Support directly

1-800-336-4474 option 4 then 1 or

Hi Tony,

Thank you so much. The second link worked. Thanks for the timely help. Very much appreciate it!


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