I have one user with EndNote X3, who can download full text fairly successfully from University journals but has problems sometimes downloading from free to access journals.
So, for example, with the journal “Genetics” only a URL is found for a 1999 reference, and nothing at all for a 2008 reference. a 2007 reference found a PDF.
And she has problems also with the PLoS titles, where only a URL is found.
I don’t have access to X3 so can’t test anything out. Has anyone else had this problem? Can anyone recommend anything?
University of Leicester Library, UK