I’ve recently moved to a new computer, and am using ENX5 and Word 2007 (both of which I was using on the old computer just fine), but which I’ve installed anew on the new computer. Although the Endnote toolbar is installed and all the relevant add-ins seem to have been added-in, for some reason I can’t figure out, it’s now taking an inordinate amount of time to insert a reference. I can, for instance, click the Insert Selected Citation or Find Citation button and they will do what they’re told, but take a VERY long time (and my new computer is a serious improvement in memory and processor speed).
I also seem to have “lost” the submenu which I used to add page numbers or omit authors or dates by right-clicking the citation. A tab appears, but it’s very small as is blank! The only way I can get there is to use the toolbar Edit and Manage Citations, and again, it’s also VERY slow. Any suggestions what might be causing this problem?
Also, is there a way to stop Endnote from collecting all the in-text citations each time I alter just one? It takes over Word and I can’t do anything until it’s finished.
Many thanks for taking the time to reply. Apologies for not getting back sooner, but trying to sort out which, if any, of these things was the problem, AND do the work I need to be doing, has taken time. I have now Twice uninstalled and reinstalled Endnote, making sure I’m not customising it in the ways you said were “bad” or downloading zillions of styles, and putting the program and file in Mydocuments. I’ve also checked for Intel’s bluetooth (as per the other post), but I don’t seem to have that folder or file. And it’s still doing this. The big problem for me is that the drop-down menu I would normally get when I right-click on a citation in Word with CWYW and choose “Edit Citation”, that previously gave me options to . I now have to go to the Endnote toolbar “Edit & Manage Citation”, wait for several seconds for the window to open, then add in page numbers, say whether I want to exclude anything, and Then wait for a frustrating minute or more as it collects all the citations in the document. To do this for every single citation I want to add page numbers to is impossible. As I said, this is a new computer and I wouldn’t call it exactly clogged up with memory issues or loads of programs. I’ve pretty much just got Office, IExplorer, Endnotes and Adobe. That’s about it. If you’ve any suggestions about what I might need to be tweaking in the Endnote preferences or whatever, or in Word, I’d be eternally grateful.
Thanks for this Leanne, but I’d already had the box unticked “link in-text citations to references in the bibliography”, so it’s not that. It may be that there is stuff in the registry still when I’ve uninstalled/reinstalled as it comes back with my preferred style already chosen and I’ve wondered how Endnote “knew” that. I really don’t like working with CWYW off, as adding page numbers is relatively painless, but I get myself in a muddle when I’m sometimes omitting authors or authors and date, or putting a prefix in. Is there a way that I can see what’s in the registry? I use System Mechanic: perhaps that will allow me to scan what’s in the registry, but will it be signposted with some sort of prefix or suffix in the names, do you know?
I really appreciate all your help, but I pretty much give up on this one. I’ve uninstalled, renamed my Endnote folder in MyDocuments, searched for any lurking .dot files (couldn’t find any), deleted two folders in registry keys, and then reinstalled (ensuring I’d turned off my antivirus program), and it still does the same thing. Who might I give a call to do walk me through what else might be wrong? (I’m in the UK, btw.)
Leanne, thanks for all your help. I have no idea what was wrong, but I uninstalled Endnote (for about the 10th time!), but when I reinstalled it, it said a previous version was detected. (I must not have totally cleaned things out this time.) I opted to backup that version, and went ahead with the reinstall. And wallah! it works as it sound, drop down menus and speedily. So while your advice wasn’t a “solution”, I do appreciate all your time.