Thank you so much for replying. I am particularly frustrated because I’ve just realized that every single one of my Endnote databases - which are an artifact of Endnote not being able to deal wtih really large databases - is corrupted, and won’t import.
Now, back to your question (and thank you!) When I say that Endnote refuses to import files, I am referring to this process:
1. First, in my new emergency mode, I took every one of my files - even the ones with only 225 citations with pdfs in it - and went through the recovery mode.
2. Then, I create a new Endnote file (childergo.enl) to import the different files into
3. Then I click import → file → and point to the supposedly recovered file to import.
4. Then I get a message from Endnote X4
Could not copy reference
A file associated with the “file attachments” field of the reference is missing from the source database."
And it asks me to click “OK”
5. Since that time, I’ve gone through every single subfolder for one of the smaller databases - and please keep in mind the only reason I have multiple databases is because Endnote is so poor at handling large databases - and checked, one by one and none of the subfolders have more than one file in it.
But my point is that I have not changed a single file name or subfolder name. Why is Endnote making this so difficult for us to figure out a fix? My next step is to go one by one through the Endnote citations directly - opening the citation page one by one within Endote to look for multiple partially downloaded files where only one works in the subfolder.
But why is it my job to do this? It’s a huge job, especially for my biggest Endnote database, which has 115,000 citations. Do you honestly expect us to struggle with a workaround when this would be a pretty straight forward utility for Endnote to develop to fix the problem?
I apologize profusely if you don’t actually work for Thompson. I just got tee’d off by the rather lackadaisickal response to someone who did seem to work for Endnote who had the exact seemingly insurmountable problem that I’m struggling with .
>>Sorry to hear about your situation. Am curious, however, when you say “endnote refuses to import files” to inquire what type of files (e.g., program, file extension) are you’re trying to import into EndNote? Also, given the 80,000+ citations did you test importing a smaller subset to see if the import works/not work?>>