EndNote Web search fails

Hello,

When I attempt a Search of my library in EndNote web using quotation marks to delineate the search term, the search fails.  For example, I search for  “Thomas Jones” in All References and am returned results for all references containing Thomas or Jones.  This is obviously unhelpful.  Searching for Thomas AND Jones, with or without quotation marks, doesn’t work either.  I am using the latest version of EndNote 7on an iMac running High Sierra.  Can anybody help?  Thanks.

Thank you Leanne for your reply.  I am trying to do the search online (EndNote Web) in the Quick Search box at the upper left of the screen.  This search box used to accept and work properly for quotation mark enclosed searches, now it doesn’t.  Searches within EndNote itself do work correctly.  However, when I am away from my desktop computer I often need to search my reference database by logging in to my EndNote web account and searching online.  I’m thinking I may have lost this functionality when I diod one of the incremental updates to EndNote X7.  Was hoping others have experienced this and have found a solution.  Thanks.

Karl