Endnote X7.5 / Word for Mac 2011 / Odd Problem

Hi everyone,

I am having an odd problem with Endnote:

I can insert one or two citations, but then Endnote CWYW (toolbox or via Extras) stops to work. It just does not respond anymore. The program does not crash, but my commands do not have any effect.

E.g. if I click on “Edit & Manage Citations” nothing happens, it just makes a sound.

People seem to have had similar problems, but in the cases I have found there always was an error message. And I my case it works just fine for one or two citations…

Anybody having an idea or solution? Any help appreciated!

Suggest you bypass the forum and contact tech support:

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I too have similar issues, and I seriously question if this combination was properly tested.

I’m looking for an ‘official’ statement that says that the combination that caused several people troubles (i.e. Word 2011 on Mac / Endnote 7.5) in fact is certified. I haven’t been able to find this compatibility information yet.

It obviously was not tested properly, otherwise this forum would not be full of complaints…