Filter problem?

I’m trying to import citations from a certain journal into my data base. However, instead of importing I only get a window

Author: Name

Title: xxx

etc.

It only happens for that particular journal - how can I fix it?

It is a Copernicus Journal… they do have an import link to Endnote.

In the meantime, I tried it on another computer, and there it works.- Why not on hte one computer?

I checked - there is no zotero on my machine. And, yes, I use firefox on both machines.

You haven’t mentioned the name of the journal but did you check whether there’s an available EndNote filter for that journal?  http://www.endnote.com/support/enfilters.asp