Flawed citation style

I am getting flawed citation style as {, 2016 #16} with all kind of citation styles.

Can someone help me here?

It sounds like the Instant Formatting feature is turned off in the document

To enable or disable Instant Formatting in the current document:

Please see the steps on our website:


Let us know if you have any questions or if this does not resolve the issue.

This is a temporay (unformatted) citation but where it wouldn’t print the author (hide author option).  if you click update citations and bibliography it will format them, but without the author in a Author, year style. 

 You can get Endnote to still insert the author if you edit and  turn off the option to  the option to “Omit Author and/or Year from formatted citations if removed from temporary citation”  in the  “formatting” preferences in Endnote.  (edit>preferences)  

see attached image for the appearance of those settings dialogue.