How to open a Endnote X9 / 9 compressed file in Endnote X8? I received a zip file with an archived Endnote library or compressed library apparently from x9 version and after I opened it, it shows 0 zero archives. how can I solve this?I will appreciate any help!
Please see the following Knowledge Base article on this issue.
You will need the EndNote X9 user send the library to you another for you to be able to use it with EndNote X8.
You can contact Technical Support for assistance.
1-800-336-4474 option 4 then 1