I previouslt posted this but think that it would be better in a new topic section.
I do not think you misunderstood, and have had still the same issue. I have installed EndNote X4, and could not set up CWYW preference from either EndNote or Word 2011. I have used this previous version in PC, and had no problem. I have opened up Word and Endnote and tried to set up CWYW from EndNotes X4. But it did not work. Even I could not select submenu bar from EndNote’s tool menu because the submenu is dimished. What is going on??? I have attached its screen shot (jpg) below.
From EndNote’s Tools menu, go to the Cite While You Write submenu and select CWYW Preferences.
From Word’s Tools menu, go to the EndNote submenu and select CWYW Preferences.