My Groups have gone! Endnote X3

EndNote EndNote General
1

Hello,

I’m hoping one of you lovely people can help me.

I’ve been using Endnote for Uni for about a year now and it is fantastic!

After a bit of a summer break, I’ve just opened it up to do some work, but all my groups have gone missing?

My references (500 odd) are all still there (thank goodness!!). But I had them ordered into about 15 different groups and subgroups and now there is nothing there - the my groups tab just has a (0) next to it.

There is a strange blue folder with ‘H’, but I can’t click on it. I have attached a screen shot.

I’ve had a search around the forums - but haven’t found anything to help yet. I  tried the ‘Recover Library’ but this didn’t help. I did back up my library, and when I loaded it the groups were fine. Unfortunately, I hadn’t backed it up lately (I know - silly) and there are about 300 less references, so it’s not  much use to me now.

Any help would be greatly appreciated.

Cheers

LN_Endnote.jpg

3

Hi Leanna,

Thanks so much for responding.

Im not quite sure what these .DATA files are? I’ve had a look with my computer’s search function and haven’t managed to find any. Will keep looking!

Any other ideas??

Thanks again

5

Hi,

Thanks again.

Ok that makes sense. I’ve searched through my computer and can’t find any DATA files.

Is it possible these were deleted? and if so, how could I recover them?

I’ve checked through my recycle bin too…

7

Hi Leanne,

I really appreciate your responding to this.

Hmmm… seems to be a bit of a problem. Might have to email tech support too.

I’m just not sure how this actually happened in the first place - which makes me nervous about what might happen in the future!

I did save a back up (as I mentioned, a while ago) and did it via the File->compression as you suggested.

I don’t remember moving around files either? And haven’t emptied out my recycle bin since before I got endnote, so it’s really strange that I can’t even find these .DATA files. Do you think it would be worth backing up what I’ve got now and do an uninstall/reinstall of Endnote??

Many Thanks

  • Laura
10

Hi - I’m a big Endnote fan, and cannot imagine doing my PhD thesis without it. However, I’ve got exactly the same problem with my groups, which have all turned up tonight with a (0). I am very happy that I still have the nearly 1700 references that I’ve collected over the past four years.

The folder with the data has not been moved, although I do have it connected to an external hard-drive that goes to sleep after a period of inactivity - that slowed things down on Windows XP, but I’ve never had this same problem before, very strange.

It’s not a blocking issue for me, although a bit annoying, and I would like to prevent it from happening again - any other thoughts about the problem? [I’m using Endnote X3 on a Windows 7 platform]

Thanks!

Christina

11

If you go to EndNote’s menu and choose Groups, is there a Show Groups choice? If so select it and your groups should come back.