reference appears as text

hello, 

I suddenly have the following problem, when I try to insert selected citation in a word text from the endnote library:  it seems to appear as text , looking like this : [Crow, 1981 #71]

moreover the sourse  does not appear in the reference lits at the end of the document.

I have re-installed the endnote but nothing changed.

any ideas about how to solve this?

thank you in advance

Stella

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The format of your citations are known as “temporary citations” and do not generate a corresponding bibliography. The temporary citations which display the author name, year, and record number appear when Endnote’s “Instant Formatting” is turned off.

To turn on Instant formatting go to the Endnote X7 section in the MS Word ribbon just below the “Categorize References” click the pull down menu to select “Instant Formatting is on”. The in-text citations and references should be automatically generated but if not click the “Update Citations and Bibliography” command.

 phy

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Thank you very much, it solved the problem!

however how can I always keep instant formatting on?

because I notice that each time I try to add a new reference it appears as temprary so I need to turn it on manually.

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may solve this kind of problem is very difficult to finish

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