When I want to insert a citation with “author and year” it inserts a section break (or page break, I’m not sure) and the year instead the name and the year.
This problems appears with every author and only at one site in the document, in the rest of the document everything works fine.
Then I am not sure. Do you want to PM me (or you could contact Tech Support) and share a drop-box copy of the document, and I could look at it? It doesn’t matter if it is another citation? any citation in that spote as Author (YEAR) has the glitch? (I think that is what you said).
When I want to insert a citation with “author and year” it inserts a section break (or page break, I’m not sure) and the year instead thee and the year.
This problems appears with every author and only at one site in the document, in the rest of the document everything works fine.
Have you checked for any errant MS Word section break or other formatting codes in that problematic section of your document by using the “Show/ Hide” feature (see attached image )? If you find any unnecessary section break(s) or other codes in that problematic section of your document, delete them.
The admistrator reinstalled and updated Endnote yesterday and today the glitch is gone. I don’t know what exactly caused this but I hope the error doesn’t occur again.
But anyways thank you both so much for trying to help me!