Stop Word doc opening EndNote

I have a Word document that is written over a previous piece of work (an assignment).  The assignment had EndNote citations within it, but these have all been deleted and the new version has no EN links.  When I open the document, however, it continues to open EndNote automatically, and I can’t seem to stop it - despite unchecking the box in CWYW preferences to open EN automatically when starting Word. Can anyone help please?  It’s an irritating problem.  Thanks, Scott

Hello:

This usually means that there’s a problem with the document’s encoding. Please try the steps here to clean up the EndNote codes in the document:

http://endnote.com/support/faqs/CWYW/faq15.asp

I hope this helps! Have a great day. 

Hi Gillian

Thanks for your help.  That seems to have fixed the problem.

Cheers

Scott