Hi, I’m using EndNote X7.1 and the latest version of Word and had no problems for months. Just recently however, when I’m editing a document (using track changes to highlight my edits), as soon as a add a reference from EndNote the track changes function turns off. Thus not tracking any subsequent edits I do.
The reference counts will still be there. However, on some systems with higher resolutions, it may be necessary to adjust the Display Font settings of EndNote to see them. Please see this post for more information: