Vancouver style not working anymore

EndNote EndNote Styles, Filters, and Connections
1

Hi

I’m using the EndNote basic since a few days. The Cite while you Write application worked without any problems and I always used the Vancouver style for my Bibliographie. But since today I still can select Vancouver style but as soon as I want to insert an author by clicking on “Insert citation” in the Word program, there comes a window where it says, that I can not use Vancouver style anymore because I have not selected it and my cication appears like this {…}. But I DID select Vancouver style in the Endnote window in my Word file. 

Please help me out. I’m scared that I’ll lose all my references i’ve collected online on EndNote…

2

Can you provide any screen shots?  Endnote Basic (online) not desktop?  

3

Now the situation is: i can not select from different styles in my cite while you write link in my Word document. Only the J Pediatrics style is showing up. 

i’ll provide some screen shots as soon as i’ve found out how to do that :wink:

4

If online, it may be that you need to re-establish your permissions with your institution?  see here 

http://community.thomsonreuters.com/t5/EndNote-Styles-Filters-and/Endnote-Web-missing-online-collection-options-import-filters-and/m-p/30241#M2513

5

actually i only use EndNote since one week and i checked - it hasn’t expired yet. but thank you for your try!!!