X6 + 10.8.2 + Word 2011 = no go?

I just upgraded from X4, which worked fine with this configuration, and cannot for the life of me get X6 to respond. Can’t even get it to insert a reference. Just to be sure: Startup folder contains CWYW 2011.bundle and Endnote Web CWYW comands dated 4/27/10? 

Word freezes and/or gives me a time-out message. I need to get work done, so will return to X4 until this is solved.