X6 Library Crashing Every Couple of Minutes

Hi, I’m new to EndNote & am using Mac 10.6.8. I’ve imported > 11,000 entries from Mendeley and am now twinking a number of problem entries manually. Unfortunately, the EN library seems to crash (i.e. the “spinning” color wheel that could mean the connection is extremely slow) every couple of minutes. I wonder if the problem has to do with the syncing process. Any advice?

Hi, I wonder that you can run X6 under 10.6.8 as Endote X6 requires 10.7 or 10.8  and Word 2008 / 2011. I had similar problems, too, when I tried X6 and it took me some time to find out the requirements:

See specs.:   http://endnote.com/en/requirements

>> Do a trial with X4. It runs perfectly and very stable under 10.6.8 and Word 2004


Actually, EndNote X6 is compatible with OS X 10.6.8. I suggest contacting Technical Support (see “Contact Us” link in the main forum menu bar), or try the Recover Library utility.

 - Tilla

Mathilda Edmunds, the Endnote team