Importing PDFs and enl/enw files

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1

All,

My professor for whom I am doing research introduced me to EndNote.

He uses a PC, and I use a Mac, so he said he doesn’t know how to resolve the problems I am having.  

I checked out online tutorials, but nothing has helped.

I also looked through the forums here.

I am using X3.

I cannot import PDF files.  

I go to the file menu; I select import; I choose the PDF file;  it doesn’t upload into my library.

I also…

click and drag it into my library, but the PDF icon just scurries back to its initial location.

I have tried to add citations directly from a database, but it doesn’t load into my library.

In my download window, the file is ‘enw’.

When I try to open it, I am prompted with something like ‘no available application can open it.’

The file of my library is ‘enl’.

What am I not doing?

Thank you,

g

3

Leanne,

By importing, I mean taking a PDF file and putting it into EndNote.

A call to customer service resolved my issues:

A) Merging a PDF file into EndNote is applicable only to X4, and I have X3.  (if this is incorrect, do enlighten me.)

B) I’ve been using Safari, so that’s why I couldn’t obtain any citations with the ‘.enw’ file.  (I am now using google chrome.)

I am encountering a problem with ‘ris’ files.

After they have downloaded, I click on them, and they don’t go into my library.

They open in a separate window with all the citation information in a type writer font, very plain.  

But sometimes they do go into my library successfully.

You mentioned and RIS filter.  Could that be the problem?  If so, where do I adjust the filter?

Thanks,

g